DRIVE Index Diagnostic
Before committing to a full engagement, you need to see exactly where data trust is breaking down in your operation and what it is costing you.
In 60 minutes, Stephen will walk through the five dimensions of the DRIVE Index across your operation, asking direct questions about how decisions are made, who owns which numbers, and where the data and the people doing the work disagree. He brings 8 years of experience doing this from the inside at a Fortune 500 manufacturer.
You leave with a clear picture of your data environment's weak points, an estimated cost impact, and a prioritized roadmap. Whether you engage GLA to fix what we find or not, you will know exactly what is broken and what to fix first.
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DRIVE Index Assessment A structured questionnaire sent after booking covering Data Readiness, Reliability, Integrity, Velocity, and Execution across your operation. Completed before the session so we spend our time on the diagnostic, not on context-setting.
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60-Minute Diagnostic Session One-on-one with Stephen walking through your scored results, interpreting what the assessment reveals about your operation, and identifying where the highest-cost gaps are.
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Data Trust Report A scored assessment across all five DRIVE dimensions with trust scores, quadrant placement, gap analysis, and cost-of-inaction summary based on your own responses.
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Prioritized Roadmap What to fix first, what to fix second, and what to leave alone. Specific to your operation, not generic best practice.
DRIVE Index Audit
Your $2M ERP investment isn't failing because of the software. It's failing because your Quality team doesn't trust Operations' numbers. Operations won't act without IT's sign-off. And IT is still pulling manual reports because nobody owns the dashboard.
The result? Decisions get delayed. Rework climbs. Inventory bloats. And the system you bought to fix this becomes another report no one believes.
The DRIVE Index Audit tells you exactly where trust is breaking down, and what to fix first. In 3 to 4 weeks, you'll know which teams are misaligned on decision authority, where data trust fractures are costing you time and margin, and the single highest-impact action to take in the next 90 days.
You'll leave the executive readout with a shared roadmap, not another consultant report gathering dust.
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Structured Functional Survey The same DRIVE Index assessment administered across multiple respondents within your function and the teams that interact with it. The cross-functional scoring gaps are where the real findings live.
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Stakeholder Interviews Targeted conversations to surface what the survey cannot capture
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Validated DRIVE Score Report Scored across all five dimensions with cross-functional comparison, benchmarks, and root-cause analysis. Replaces the preliminary score from the diagnostic with one your leadership team can act on with confidence.
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Prioritized Gap Roadmap What to address first, ranked by impact and execution readiness
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Executive Readout and Alignment Session Findings presented to your leadership team. Priorities surfaced, discussed, and agreed upon before the engagement closes.
Data Culture Workshop
You've already spent the money on the technology. Now you need your people to actually use it.
That means answering the questions nobody asked during implementation: Who's allowed to make a decision when the VP isn't in the room? What happens when Quality's dashboard says 2.3% scrap and Operations says 4.1%? How do you stop "let's take this offline" from becoming a 6-week spiral?
The Data Culture Workshop embeds the operating rules your tech investment depends on. Grounded in your DRIVE findings, we work through your hardest examples together and hand your team the playbook to apply the same framework across the rest of the operation.
Your team walks out with a playbook, not a pep talk.
KPI Architecture and Ownership. DRIVE findings reviewed with the team. We work through your most contested metrics live: building ownership structures, aligning definitions, and establishing the resolution framework for when metrics conflict.
Decision Authority and Escalation Framework. Working session to define which decisions can be made at the operational level, which require leadership, and what the trigger conditions are. Directly reduces the escalation tax identified in your DRIVE assessment.
Data Validation and Source-of-Truth Protocol. Working session through your specific systems: where sources disagree, which one governs, and what the validation checkpoints are. Your team leaves with authoritative source rules, not another set of dashboards.
Decision Feedback Loop and Sustainability. Final session to close the feedback loop: the mechanism for tracking whether decisions produce results, and the accountability structure that sustains the work after the engagement ends.
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DRIVE Findings as Session Foundation No separate pre-work assessment needed. Your DRIVE score, gap analysis, and prioritized roadmap feed directly into session one so the work begins immediately.
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Four Facilitated Sessions Scoped to the function, leadership level, or operating area identified in your DRIVE findings. Up to 15 participants per session.
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KPI Ownership Matrix One Responsible, one Accountable, and clear action rules per KPI
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Decision Cadence Framework Meeting structure, decision authority matrix, and escalation rules that eliminate permission bottlenecks
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90-Day Adoption Plan Milestones, communication plan, and progress checkpoints to sustain momentum after the engagement closes
Monthly Advisory Retainer
You fixed the immediate fire. Now you need to make sure it stays fixed.
Most culture work dies in month four. Someone gets promoted. Priorities shift. The Playbook becomes another binder on the shelf.
The Monthly Advisory Retainer keeps the compounding going. Quarterly re-audits, strategic decision support, and direct access when something breaks before the next meeting.
This is executive advisory for food and beverage manufacturers who want a thinking partner without the overhead of a full-time analytics hire.
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Monthly Strategic Session 90 minutes with executive leadership focused on decisions, blockers, and momentum. Not status updates.
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Quarterly DRIVE Re-Audit Formal reassessment tracking progress against your baseline. You'll see exactly where trust is building and where it's slipping.
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Async Access for Urgent Decisions When something can't wait for next month's session, you get direct guidance within 48 hours.
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Priority Access to New Frameworks As playbook modules and tools are released, retainer clients get them first.
Start with the DRIVE Index DiagnosticA clear picture of what's broken and what to fix first
A 60-minute structured diagnostic session with a Data Trust Report and Roadmap as deliverables. The $1,500 fee applies toward any full DRIVE Index engagement.
Book Your Diagnostic Call