Data That Flows
All without finding out too late that the client environment wasn’t ready.
Learn how we help teams get ahead of these issues.
Most digital solutions don’t fail because the technology is wrong. They fail because the digital and business environment isn’t ready.
Data lives in too many places.
Ownership is unclear.
Business definitions are misaligned.
Trust breaks between systems.
The Data Trust Index™ surfaces where those breakdowns exist before delivery momentum is lost.
It doesn’t replace your tools.
It clarifies whether the environment around them can support real-world use.
Because even the best solutions struggle in unprepared environments.
This diagnostic wasn’t created in theory.
It was shaped inside complex operating environments where digital solutions were expected to perform.
That experience is documented in The Data Culture Handbook — a practical guide for leaders responsible for delivering digital solutions into messy, real-world conditions.
The book outlines what must be true around the technology for adoption to stick.
Understand the environment
We work alongside delivery teams and client stakeholders to see how data actually moves across systems, where ownership is unclear, and where trust quietly breaks down in day-to-day use.
Identify what blocks adoption
Most digital solutions assume clean, consistent data. The framework surfaces where those assumptions collide with production reality and where adoption will stall as a result.
Reduce delivery risk
Teams keep their tools and partners. Earlier visibility into risk increases the likelihood that digital solutions are delivered on time and perform as expected in production, protecting value for the end client.
Our work reduces delivery risk before implementation and when early delivery issues start to emerge.
It’s most valuable when strong digital solutions run into implementation friction because client data environments are messy or misaligned, putting adoption and continued investment at risk.
They’ve experienced implementation friction in past projects and want to prevent the same issues at the start of a new engagement
Implementations slow as soon as client production data is introduced, revealing gaps, inconsistencies, or workarounds that weren’t visible during design
Data spans multiple client systems, each considered “source of truth” by different teams, with no shared agreement on what can actually be trusted
Ownership and handoffs become client-side issues only after delivery is underway, creating delays, rework, or scope tension mid-implementation
The goal is simple: Surface risk early enough so implementations stay on track, and the solution delivers value for the end client.